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Ordering and Delivery

Cupcakes in a box by Mandalina Bakery, Farnborough
As all of our cakes, pops and bakes are hand-created to order we find it nigh on impossible to stock all of our ingredients and decorative products so, in a nutshell, we don’t. With this in mind: if you could give us plenty of notice, particularly on larger orders, this would be absolutely brilliant!

We recommend at least a month for events, such as weddings, birthdays, baby showers etc. and if you know your desired date in advance then let us know as soon as possible so we can write it in our baking diary and start getting the butter ball rolling.

Dietary requirements

Also, if you have any dietary requirements please let us know straight away as there’s nothing worse than turning up to a party brandishing cupcakes only to discover the birthday girl is lactose intolerant!

Liability

As much as we’d love to, we cannot accept liability for any adverse reactions and please be aware that our kitchen does contain nuts – chef included. We also try our utmost to ensure our cakes are boxed and delivered extremely carefully however, after collection we cannot be held responsible for any damages caused by errant best men or hungry flower girls etc.

Assistance

Please let us know if we could help you showcase your cakes prior to an event taking place and what time you’d like us to arrive. Note: where necessary, please make sure early access to venues has been arranged in advance so we’re not left waiting out in the cold.

Delivery costs

We deliver for free within a 5-mile radius with an additional 50p per mile for roundtrips if you live further afield. If you want to find out more about our discounts for local customers then check out our special offers page that’s packed full of deals just for you.

Payment

To ensure we are using ingredients and our time as efficiently as possible we require a non-refundable 25% deposit on all orders with the remaining balance payable upon delivery or one week prior to delivery if paid by cheque. Cheques should be made payable to Mandalina Bakery – thank you.